GreyFriars

It was beautifully decorated and the staff very welcoming. Our breakfast was absolutely delicious and delivered to our room by two lovely staff members.

The history of the building, very grand decor. The table service given by both evening and breakfast staff was excellent. Staff very friendly and helpful. Food most enjoyable. Our room was quirky with a mezzanine floor bedroom and liked the staircase having lighting if needed.. Bed was comfortable. Bathroom was superb. Room refreshment facilities good, mini bar contents included in the price.

The lady behind the bar with blond plaits was super good and sooo polite. Lovely breakfast. Thought we were getting our usual room 2 but the receptionist gave us room 14, we didn't mention to her that we's requested room 2 and that you'd replied saying that was fine, we thought we'd check room 14 out first. We actually preferred room 14 even more as the bathroom didn't have stairs down to it like room 2 does.

Greyfriars is, without question, my favourite hotel in the UK. I have stayed here multiple times and each visit has been consistently excellent. The rooms are stylish, comfortable and spotless, and the atmosphere throughout the hotel is warm and welcoming. What truly sets Greyfriars apart, though, is the staff. Every member of the team is friendly, professional and genuinely committed to making your stay as enjoyable as possible. Whether it's a short overnight stop or a longer visit, I always feel well looked after and leave looking forward to coming back. Highly recommended.

I stay regularly at Greyfriars when I visit Colchester over the odd weekend and I wouldn't stay anywhere else. The staff are always very friendly and welcoming. Its a beautiful old building which has been modernised inside well without taking too much away from the original character. The rooms are to a very high standard with complimentary refreshments in the fridge and a good range of local teas and coffee. The bathrooms are nice and in the superior rooms you get double sinks and a large double shower. In one of the suites I've stayed in you have a large free-standing bath too which I think would appeal to a lot of people, plus an additional sitting room. I like the fact there is free gated parking and you are in an excellent location at the top of east hill next to the castle and among some of the better preserved historical buildings in the town. During the summer there is an elegant private outdoor terrace within the confines of the grounds. At night you are a couple of minutes walk from the bottom of the high street, but it is still very quiet when you want to get to bed. Town can be a bit noisy late at night during the weekend but Greyfriars is just out of the way enough to avoid this. Overall I think this is the best hotel in Colchester and I am someone who grew up in the town.